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Terms & Conditions

Last updated: March 29, 2026

1. Introduction

1.1. These Terms & Conditions ("Terms") govern the rights and obligations between the operator of aityy.cz ("Provider") and the customer ("Customer") in connection with website creation, hosting, and management services.

1.2. The Provider is a sole proprietor based in the Czech Republic. Contact: info@aityy.cz.

1.3. By submitting an order and checking the consent box, the Customer confirms they have read and agree to these Terms.

2. Service Description

2.1. The Provider offers automated website creation using artificial intelligence. The service includes:

  • Design and creation of websites based on Customer specifications
  • Web hosting for the duration of the subscription
  • Basic technical support
  • Automatic security updates

2.2. Optional add-on services:

  • Domain name registration on Customer's behalf
  • Professional email hosting
  • AI-powered photo enhancement
  • Menu synchronization (for restaurants and cafes)

2.3. The service is available in two tiers:

  • Design Website: Static website with professional design. The Customer may request edits through the Provider.
  • Editable Website: WordPress-based website with full admin access and unlimited content editing.

3. Orders and Contract Formation

3.1. A binding contract is formed when payment is successfully processed through the Stripe payment gateway.

3.2. The Customer must provide accurate and complete information in the order form. The Provider is not liable for consequences arising from incorrect information.

3.3. By submitting an order, the Customer expressly consents to the Provider beginning service delivery (automated website creation) immediately upon payment, even before the expiration of any applicable withdrawal period.

4. Pricing and Payment

  • Annual subscription: from 29 EUR / 599 CZK (VAT included)
  • Extra sections beyond 3 included: 1.00 EUR / 25 CZK each (one-time)
  • Photo enhancement: 1 EUR / 25 CZK per photo (one-time)
  • Menu synchronization: 5 EUR / 100 CZK per year
  • Domain name prices vary by extension and registrar

4.2. Payment is made upfront via the Stripe payment gateway. All prices include VAT. Current pricing is always displayed in the order form before checkout.

5. Delivery Timeline

5.1. Estimated delivery is typically within 2 hours from payment. This estimate is approximate and not legally binding.

5.2. During periods of high demand or technical issues, delivery may take longer. The Provider will inform the Customer of any significant delays.

6. Subscription and Auto-Renewal

6.1. The service operates on an annual subscription basis. At the end of each annual period, the subscription automatically renews at the then-current price unless the Customer cancels.

6.2. The Customer will be notified of the upcoming renewal by email at least 14 days before the renewal date.

6.3. The Customer may cancel the subscription at any time. Cancellation takes effect at the end of the current paid period. The service continues to function without restriction until then.

6.4. After cancellation, the Customer has a 30-day grace period to download their data and content. After this period, data will be permanently deleted.

7. Content and Content Responsibility

7.1. The Customer bears full responsibility for all content provided for website creation, including text, photographs, logos, business information, and any other materials.

7.2. The Customer warrants that the content they provide:

  • Does not infringe any copyright, trademark, or other intellectual property rights of third parties
  • Does not contain false, misleading, or deceptive information
  • Does not violate any applicable laws or regulations
  • Does not contain harmful, offensive, discriminatory, or otherwise unlawful content

7.3. The Provider assumes no liability for content provided by the Customer or for any third-party claims arising from such content. The Customer agrees to indemnify and hold the Provider harmless from any damages and costs arising from Customer-provided content.

7.4. AI-Generated Content

The service uses artificial intelligence to generate content (text, page layouts, image selection). This content is provided "as is." The Provider:

  • Does not guarantee the accuracy, completeness, or suitability of AI-generated content
  • Is not liable for factual errors in AI-generated content
  • Recommends that the Customer review and approve all website content before publication

AI-generated content may not be unique, and similar content may be generated for other customers.

8. Intellectual Property

  • 8.1. Customer content (text, photographs, logos, business information) remains the Customer's property.
  • 8.2. Templates, platform code, tools, and technologies of the Provider remain the Provider's property.
  • 8.3. The Customer receives a non-exclusive, non-transferable license to use the resulting website for the duration of the subscription.
  • 8.4. The Customer grants the Provider the right to use the created website in the Provider's portfolio and promotional materials, unless the Customer objects in writing.

9. Domain Registration

9.1. The Provider may register a domain name on behalf of the Customer through partner registrars. The domain is registered in the Customer's name.

9.2. The Customer has the right to transfer the domain to another provider. The Provider will provide the necessary cooperation (authorization code) within 5 business days of the request.

9.3. Domain registration is subject to the rules of the applicable registrar and registry (e.g., CZ.NIC for .cz domains). The Provider is not responsible for registry decisions to reject or cancel a registration.

9.4. Domain renewal is included in subscription renewal. If the Customer cancels the subscription, they must arrange domain transfer before expiration.

10. Email Service

10.1. The Provider may provide a professional email account on the Customer's domain through a partner provider (MXRoute).

10.2. The email service is available for the duration of the subscription. The Provider does not guarantee 100% email deliverability.

11. Acceptable Use Policy

The Customer agrees not to use the website for:

  • Distributing illegal content or content that infringes third-party rights
  • Phishing, fraud, or other criminal activity
  • Distributing malware, spyware, or other harmful software
  • Sending unsolicited commercial communications (spam)
  • Activities that place excessive load on the Provider's servers

11.2. In the event of a violation, the Provider may immediately suspend or terminate the service without refund.

12. Refunds and Complaints

  • Before automated creation begins: The Customer is entitled to a full refund. Since creation starts automatically upon payment, this window is very brief.
  • After creation begins: No refund is available, as the automated process incurs immediate costs.
  • Quality complaints: The Customer may file a quality complaint within 14 days of delivery. The Provider will make corrections within 2 rounds of revisions (Design Website) or provide editing guidance (Editable Website).
  • Subscription cancellation: The Customer may cancel the subscription at any time. The service runs until the end of the paid period. No pro-rata refunds are provided for unused time.

13. Hosting and Maintenance

  • Hosting is included in the annual subscription
  • Uptime target: 99.5% (measured monthly)
  • Planned maintenance will be announced in advance where possible
  • Automatic security updates and backups
  • The Provider is not liable for brief outages caused by maintenance, updates, or circumstances beyond its control

14. Limitation of Liability

14.1. The Provider's total liability for damages arising from or in connection with the service is limited to the amount of subscription fees paid by the Customer for the current subscription period.

14.2. The Provider is not liable for:

  • Lost profits, data loss, business interruption, or indirect or consequential damages
  • Content provided by the Customer or content generated by artificial intelligence
  • Damages caused by third-party interference, attacks, network failures, or force majeure
  • Service unavailability due to circumstances beyond the Provider's control
  • Damages arising from the Customer's improper use of the service

14.3. The service is provided "as is" and "as available." The Provider makes no warranties beyond those required by law.

15. Termination and Suspension

15.1. The Provider may suspend or terminate the service if:

  • The Customer breaches these Terms
  • Subscription fees remain unpaid
  • The service is used for unlawful purposes
  • Required by a government or regulatory authority

15.2. The Customer may terminate the contract at any time by canceling the subscription. The service will remain available until the end of the current paid period.

15.3. After termination, the Customer has 30 days to download their data. After this period, Customer data will be permanently deleted.

16. Force Majeure

The Provider is not liable for failure to perform obligations due to circumstances beyond its reasonable control, including natural disasters, armed conflicts, epidemics, power outages, internet connectivity failures, third-party service failures, cyberattacks, government actions, and similar events (force majeure).

17. Data Protection

The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms.

18. Changes to Terms

18.1. The Provider reserves the right to modify these Terms. The Customer will be notified of material changes by email or through the website at least 30 days before the changes take effect.

18.2. Continued use of the service after changes take effect constitutes acceptance of the updated Terms. If the Customer disagrees with the changes, they may cancel the subscription.

19. Governing Law and Dispute Resolution

  • 19.1. These Terms are governed by the laws of the Czech Republic.
  • 19.2. Czech courts have jurisdiction.
  • 19.3. Consumers are entitled to out-of-court dispute resolution through the Czech Trade Inspection Authority (coi.cz).
  • 19.4. The European Commission's ODR platform is available at ec.europa.eu/consumers/odr.

20. Final Provisions

20.1. If any provision of these Terms is found to be invalid or unenforceable, this does not affect the validity of the remaining provisions.

20.2. These Terms represent the entire agreement between the Provider and the Customer regarding the service and supersede all prior agreements.